Didya.com POLICIES
HOME ABOUT US SEARCH FAQs LINKS SHOP ONLINE
Didya.com Smart Card Solutions Smart Card Solutions
  Arrow Products
      Smart Card Kits
      Smart Card Readers
       - USB Interface
       - Serial Interface
      Smart Card Selection
      Chip Programmer
      Microchip PIC Chips
      Digital Camera Memory
       - Compact Flash Card
       - Secure Digital Card
       - MultiMedia Cards
       - xd Picture Cards
       - Memory Stick
       - Card Readers

  Arrow Member Login

Username
Password

Forgot password?
  Arrow Subscribe
Enter email to subscribe for
updates on Products
and Services
Arrow   POLICIES



What is your return policy? What is your refund policy?
What is your shipping policy? What is your privacy policy?

Return Policy

We take special care to ensure that all of our products are functioning properly before shipping. If you do have a problem, you can rest assured that all of our hardware is backed by our 6 month guarantee! If you have any problems with your smart card reader or chip programmer in the first 6 months, send it back for a free replacement. Send an email to CustomerService@Didya.com to receive your RMA number for returning your bad unit.

PIC Chips and smart cards are not exchangeable. All chips and smart cards are functioning when shipped and can not be returned. Only hardware can be returned for replacement.

Do not ship items to us without a RMA number on the outside of the package. All packages that do not have a RMA number will be discarded and no replacements will be supplied.

What is your return policy? What is your refund policy?
What is your shipping policy? What is your privacy policy?

What is your refund policy?

All sales are final.

Please be aware that we do not offer money back refunds. If your hardware is not functioning, we do offer a free replacement of your damaged unit.

Do not ship items to us without a RMA number on the outside of the package. All packages that do not have a RMA number will be discarded and no replacements will be supplied.

What is your Shipping policy?

Currently all shipments are sent via Fedex or US priority mail (Puerto Rico only) and shipped within one business day of your order. If your order is being shipped to the USA, you will receive a tracking or delivery confirmation number that can be used to track your package at Track Your Package from Didya.com. Once you receive this number, your package has been shipped and any information about your package can only be answered by Fedex or USPS. Typical delivery time in the USA is 1-2 mail days.

International Shipments are currently shipped via USPS Global Express mail (EMS). Tracking numbers will be provided including the link to track when your package ships via email. Typical delivery time is 2-5 mail days, but this number is dependant on clearing customs. Some packages may take up to 10 days if held up in customs. Purchaser is responsible for any taxes or duties levied by their governments.

What is your return policy? What is your refund policy?
What is your shipping policy? What is your privacy policy?

What is your Privacy policy?

Didya.com values our customers privacy. We will not share any of our customers information with any third party or sell the information in any way shape or form. All information entered into our order system is for the exclusive use of Didya.com. We will honor any request to remove your contact information within 10 days of the request. If you have any concerns or questions regarding our privacy policy, please send an email to CutomerService@Didya.com.

 

 

   Copyright 2003 Didya.com | Contact Us | Site Map | Policies |